Open Access Paper
24 May 2022 A satisfaction evaluation scheme based on entropy method for public opinion analysis
Huang Zhiwei, Luo Shiguang, Li Yan, Qiu Lingjie, Tang Huiyu
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Proceedings Volume 12260, International Conference on Computer Application and Information Security (ICCAIS 2021); 122601X (2022) https://doi.org/10.1117/12.2637369
Event: International Conference on Computer Application and Information Security (ICCAIS 2021), 2021, Wuhan, China
Abstract
Government policy performance evaluation based on the satisfaction of the masses is a hot issue, involving the design of evaluation system, model construction, parameter simulation and so on. Based on Delphi method, research resolves the government’s policy, the types of the masses, builds satisfaction evaluation index system, Then, based on entropy value method, the satisfaction of a city is evaluated, and finally, the grey correlation measurement is used. Empirical results show that the weights of urban residents, rural residents, business workers, civil servants and migrants are respectively 0.1603, 0.2227, 0.1573, 0.3005, 0.1591, and their evaluations to the government are respectively 3.5781, 3.6414, 3.6969, 3.7734, 3.6276. The results show that the performance evaluation of local government is a comprehensive evaluation of people to the government performance, can give feedback to the appeals of the masses and get public opinion analysis in hot areas in time, is conducive to the improvement of government work. The evaluation system constructed has high discrimination and promotion ability.
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Huang Zhiwei, Luo Shiguang, Li Yan, Qiu Lingjie, and Tang Huiyu "A satisfaction evaluation scheme based on entropy method for public opinion analysis", Proc. SPIE 12260, International Conference on Computer Application and Information Security (ICCAIS 2021), 122601X (24 May 2022); https://doi.org/10.1117/12.2637369
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KEYWORDS
Analytical research

Transportation security

Medicine

MATLAB

Statistical analysis

Data analysis

Environmental management

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