Development of a model for analyzing the emotional sentiment of textual assessments of citizens of the digital city

Galina I. Kurcheeva; Georgy A. Klochkov; Viktor V. Kopylov

doi:10.1117/12.2669238

5 January 2023 Development of a model for analyzing the emotional sentiment of textual assessments of citizens of the digital city

Galina I. Kurcheeva, Georgy A. Klochkov, Viktor V. Kopylov

Author Affiliations +

Proceedings Volume 12564, 2nd International Conference on Computer Applications for Management and Sustainable Development of Production and Industry (CMSD-II-2022); 125640A (2023) https://doi.org/10.1117/12.2669238
Event: Computer Applications for Management and Sustainable Development of Production and Industry (CMSD2022), 2022, Dushanbe, Tajikistan

Abstract

The article discusses the possibilities of involving citizens in managing the quality of the urban environment by extracting and evaluating their opinions from unofficial sources of information, namely social networks. Currently, the method for assessing the emotional sentiment of text messages is used extremely limited due to the high costs of attracting groups of analysts. The development of a model for analyzing emotional sentiment makes it possible to expand the capabilities of assessment tools used for making management decisions by involving the population in issues of managing the urban environment. Due to the software implementation of the model for collecting and analyzing emotional sentiment, one can analyze actively discussed topics on improving the quality of the transport sector. Variants of estimates have been obtained, which can already be used in operational management. The role of the population in improving the quality of life is growing, especially with the development of the concepts of a "digital city", therefore, adaptation and development of the method of assessing emotional sentiment itself can be in demand in all areas.

Citation Download Citation

Galina I. Kurcheeva, Georgy A. Klochkov, and Viktor V. Kopylov "Development of a model for analyzing the emotional sentiment of textual assessments of citizens of the digital city", Proc. SPIE 12564, 2nd International Conference on Computer Applications for Management and Sustainable Development of Production and Industry (CMSD-II-2022), 125640A (5 January 2023); https://doi.org/10.1117/12.2669238

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